Introduction and Purpose

 

NAT-TS.COM (the “Site”) is owned and operated by NAT-TS LIMITED. The Data Controller is NAT-TS LIMITED and our registered address is: 201 Windmill Drive, RD2 Silverdale, Auckland, 0992, New Zealand.

           

Your privacy is important, so we have created this Privacy Policy to let you know:

 

• what information we collect when you visit and use the Site, and why we collect it,

• who has access to the data collected,

• the rights of Site users,

• the Site’s cookie policy,

• our data security practices, and

• how long we store your data.

 

This Privacy Policy is governed by, and applies in addition to, the Terms and Conditions of our Site. To the extent there is a conflict between the terms of the Privacy Policy and the Terms and Conditions, the Terms and Conditions shall govern.

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This Privacy Policy describes how and why we process your information when you use our services, such as when you:

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• Visit our website at nat-ts.com, or any website of ours that links to this privacy notice, or

• Use our Facebook application - facebook.com/Nat.Ts.Clothing - our Instagram application - instagram.com/nat_ts_clothing - or any other application of ours that links to this Privacy Policy.

 

 

Modifications

 

We may at any time and with no notice amend this Privacy Policy in order to maintain compliance with the law and to reflect any changes to our data collection process. It is your responsibility to regularly check this Privacy Policy for any changes. Continued use of the Site will be taken as your acceptance of those changes. The date this Privacy Policy was last updated is posted at the bottom of this page.

 

 

Consent

 

By using the Site, you agree to the conditions set out in this Privacy Policy. Providing Personal Information is optional. If you choose not to enter certain information, we may be unable to sell or deliver products to you.

 

 

Legal Basis for Collecting and Using Your Information

 

We will collect, use and share your personal data only when we have a proper reason and legal basis to do so. Your information is collected in order to fulfil a contractual arrangement between NAT-TS and you, such as a purchase. We have legitimate interest in providing you with the best service and in managing our business. We have a legal obligation to collect certain information for purchase and payments. By using the Site, you consent to us using, storing and sharing your information as set out in this Privacy Policy.

 

 

The Information We Collect From You and Why We Collect It

 

We collect Personal and Non-Personal Information in order to:

 

• complete, support and analyse your purchases from us,

• provide and operate our services,

• communicate with you, including providing you with ongoing customer assistance,

• provide direct marketing communications to you when you sign up to receive email updates,

• create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we may use to improve our services and your use of the Site, and to

• comply with any applicable laws and regulations.

 

 

Personal Information

 

When you conduct a transaction on our website, as part of the process and in order to conduct the transaction, we collect the personal information you give us. We receive, collect and store any Personal Information you enter on our website or provide us in any other way, including:

 

• personally identifiable information, including name, email address, password and social media account,

• electronic communications,

• delivery and billing addresses,

• IP address and device connection information, and

• purchase history.

 

You may choose not to provide any personal information at the point of purchase, however, you will not be able to purchase Products through the Site.

 

To make a purchase through the Site and receive the couriered Products, we require you to supply us with your name, the name of the recipient for the Products, and a physical delivery address, including the street number and name, the city or town and the country.

 

To register for an Account, or to make a purchase through the Site, we require you to supply us with your name and email address, or other information needed to contact you online.

 

If you are submitting the Personal Information of any other person through the Site, including in the course of making any Order, or in any communication with us, you warrant that the person is aware of, and has consented to, the use of their Personal Information in accordance with this Privacy Policy.

 

We do not knowingly collect or use Personal Information from children under 16 years of age. If we learn that we collected such data, it will be deleted as soon as possible. If a child under 16 years of age has provided us Personal Information, their parent or guardian may contact us by emailing nat-ts@outlook.com, or through our Contact Form, which can be accessed via the “Contact” tab in the header of each Site page.

 

 

Non-Personal Information

 

We use software tools to measure and collect non-personal information, including page response times, length of visits to certain pages, page interaction information, features used, and methods used to browse away from the page.

 

This information will not reveal your identity or be linked to you personally. We use this information to facilitate and improve your use of the Site, to comply with any requirements of law, to serve specialised or relevant promotional content to you, and for internal purposes.

 

 

Payment Instrument Information

 

When you purchase an item through the Site, you are required to select a method of payment. We use this information to process your order and support your use of the Site. Through the Wix.com platform, we transmit your entire transaction to the appropriate PCI Certified payment instrument company in an encrypted format during order processing. We do not keep your payment instrument information on file.

 

We accept Credit/Debit Card payments through Stripe and PayPal payments on our Site to offer PCI Certified Service Providers in accordance with best industry practice.

 

We use Stripe to securely process your payments, you can find their privacy policy here: https://stripe.com/nz/privacy.

 

We use PayPal to securely process payments, you can find their privacy policy here: https://www.paypal.com/al/legalhub/privacy-full.

 

 

Who Has Access to Your Information

 

We may disclose Information to:

 

• any members of our organisation who reasonably need access to achieve the purposes set out in this Privacy Policy,

• third parties involved in the completion of your transaction and the shipping of your order,

• third parties involved with the analysis and support of your use of the Site as specified in this Privacy Policy, and

• buyers or potential buyers of this company, in the event that we seek to sell the company.

 

We may also disclose Information if necessary to:

 

• protect our legal, property or other rights, or rights of the users of the Site or the public, and to

• conform to the requirements of law, governmental orders, court orders, or legal process served on us.

 

Third-party service providers will have access to your personal information only to the extent that it is reasonably necessary. We are not responsible for third-party privacy practices. If you follow hyperlinks from our Site to another Site, please note that we are not responsible for, and have no control over, their privacy policies and practices.

 

We will not sell and will not divulge your Personal, Non-Personal or Payment Instrument Information to third parties other than as specified in this Privacy Policy, or without your prior permission, unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

 

 

Rights of Users

 

You have the right to ask for a copy of any Personal Information we hold about you, and to ask for it to be deleted or corrected if you think it is wrong.

 

If you supply us with your personal contact information by creating an Account on the Site, you may later access it, update it, modify it and delete any inaccuracies. If you would like to review or change the Account details you have supplied us with, you may do so at any time by accessing your account through the “My Account” link, located at the top of each page on the Site.

 

If you sign up to receive email updates and at any time wish to unsubscribe from these marketing communications, you may do so by accessing the link located at the bottom of each email.

 

You may obtain a copy of the data held by us concerning you on request in writing by emailing nat-ts@outlook.com, or through our Contact Form, which can be accessed via the “Contact” tab in the header of each Site page. If any data held by us concerning you is incorrect, we will correct it on your written request.

 

 

Cookie Policy

 

Cookies are small text files that are stored on your computer when you visit certain web pages that record your preferences. Cookies cannot harm your computer and they do not contain any personal or private information. However, if cookie information is linked with personal information we hold about you, this cookie information becomes Personal Information and will be treated in the same manner as the Personal Information to which it has been linked.

 

You must accept functional cookies to shop through the Site. You can erase or block cookies from your computer or mobile device if you want to, but the Site and/or its features may not work correctly, or at all, if you set your browser not to accept cookies.

 

A “cookie banner” is displayed upon first accessing our Site which allows you to choose your cookie settings. By accepting any non-functional cookies, you agree to our use of such technologies for analytics and marketing.

 

We use cookies and similar technologies, in order to:

 

• allow users to navigate the Site and use our features, such as adding a Product to a “Wishlist”,

• keep track of what users have in their shopping cart,

• remember users when they return to the Site,

• measure and analyse user interaction with the Site and service to improve the Site’s functionality and the user shopping experience, and to

• deliver marketing material relevant to user interests.

 

Wix.com, which provides us with the online platform that allows us to sell our Products to you, uses cookies for the following purposes:

 

• to provide a great experience for visitors and customers;

• to identify registered members of the site;

• to monitor and analyse the performance, operation and the effectiveness of Wix's platform; and

• to ensure Wix's platform is secure and safe to use.

 

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TWIPLA

 

We may use TWIPLA, which is a simple website analytics service that measures traffic on our website and collects general information from our website visitors. TWIPLA creates statistics to improve the experience of our website visitors. They never use cookies for this purpose.

As a website operator using TWIPLA to conduct reach measurement, we may process information about the device your are using, information about the technical characteristics of the website visit and statistically relevant behaviour of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user.

Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using.

 

 

Our Data Security Practices

 

Wix.com offers secure web pages to collect certain kinds of user information and store certain kinds of data in encrypted form. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

 

We endeavour to only take information from you which is reasonably necessary for our business functions. If you send us personal information that we have not requested, or we determine that the personal information you have provided to us is not reasonably necessary or directly related to any of our business functions or activities, we may de-identify or delete this information without notifying you to protect your privacy.

 

 

Information Storage Time

 

We generally store user data on our server, or in our archives, until the purpose for which the data was collected has been achieved, or for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims).

 

 

Questions about this Privacy Policy

 

If you have a question about the Site, this Privacy Policy, or any of our policies, please email us at nat-ts@outlook.com, alternatively, contact can be made through our Contact Form which can be accessed via the “Contact” tab in the header of each Site page.

 

 

This Privacy Policy was last revised and made effective as of 2nd April 2024.

 

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